Refund policy

We want you to love your order. If an item arrives damaged, defective or isn’t what you ordered, email us within 30 days of delivery with your order number and a photo, and we’ll send a replacement or a full refund. Email us at contact@coolmomshit.com.

Order never arrived? If tracking hasn’t updated in 30 days, email us and we’ll make it right.

Bought something through one of our Amazon or other retailer links? That order is with the retailer, so returns and refunds follow their policy.